Answer: The viability of all courses depends on advanced registration. Please do not wait to see if the course has been confirmed before you register. If you and enough people choose to wait, the course in which you are interested will probably be cancelled due to lack of registrations. We can only count registrations that have been received by us. Verbal confirmations do not count. Please fill in a registration form and send it to the appropriate contact person with your payment as soon as possible. If everyone sends in his/her registration in advance, chances are that your course will go ahead as scheduled.

Answer: Course locations will be confirmed once sufficient registrations are received and you will be notified. The sooner everyone registers, the sooner we can book a location and the sooner you will find out where the course is being held. Please do not call the office asking about the location of the course unless you do not receive this information by the week before the course is due to start.

Answer: Send in your completed registration form with full payment or a 50% deposit of the course price. WETT’s policy requires full payment on or before the course date. If you do not pay in advance, you must bring your payment with you to the course; otherwise you may be denied access to the course and requested to enrol in a future course offering.

Answer:

• For courses being held in BC, Alberta, Yukon Territory and the Northwest Territories: WET-BC
• For courses being held in Manitoba, Saskatchewan and Nunavut: AWET-M
• For courses being held in Ontario: WETT Inc.
• For courses being held in New Brunswick and PEI: WETT-NB
• For courses being held in Nova Scotia and Newfoundland: WET-NS

Answer: For the Code Compliance course, full payment (or at least 50%) will be processed soon after your registration is received so that course materials can be sent to you in advance. In preparation for the course, we suggest that you read the entire WETT manual at least once, however materials will not be sent to you until we receive your payment. It is your responsibility to ensure that payment reaches our office in plenty of time to have your materials sent to you. Otherwise, you will have to pick them up at the course.

For all other courses, payments will only be processed once the course has been confirmed.

Answer: Cancellations must be received in writing (letter, fax, E-mail). If your cancellation is received more than 10 business days prior to the course start date, you will receive a refund of 90% of the course price. If your cancellation is received 10-3 business days prior to the course start date, you will receive a refund of 75% of the course price. If your cancellation is received 2-0 business days prior to the course start date, you will receive a credit towards a future course.

Answer: Please do not call the WETT Inc. office for your exam results. A letter will be sent to you within 8 weeks from the date that the Registrar receives your exam in the WETT Inc. office. Please keep in mind that, at any one time, the office is processing numerous exams from all over the country. Therefore, it is not always possible for you to receive your results as quickly as you would prefer. We appreciate your patience.

Answer: Your wall certificate and photo ID card will be sent to you once you have met all criteria for certification. This means that you must successfully complete your exams (at least 70%) and provide a properly completed Mandatory Declaration of Field Experience form and letter of reference to support your declaration form. Failure to submit a properly completed your declaration form and letter of reference may will result in further delay of your certification.